collaboration

Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context

The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless experiences, and organizations need…

CMO Council Report: Why Paid And Earned Media Must Be In Sync For Retail Success

Marketing and communications are two sides of the same coin, but their respective teams are often at odds within retail companies. Marketers…

Gymshark Selects PLM To Support Product Development During Rapid Growth

Gymshark, a UK-based e-Commerce fitness retailer, has selected Centric Software’s Product Lifecycle Management (PLM) solution to help streamline its product development process….

Exclusive Q&A With Scott Emmons: ‘Open Innovation’ Requires Collaboration And Cross-Pollination

Upon leaving his position as Director of the Neiman Marcus iLab, which he founded, to become CTO of retail innovation consultancy Current…

Kustomer Debuts Shopper-Centric Support Platform

Kustomer has released a customer-centric support platform designed to unify shopper conversation, e-Commerce transaction data and customer tracking events, all in one…

Symphony Retail Releases Cloud Platform

Symphony Retail Solutions has unveiled the Symphony Retail Cloud (SRC), a customer-centric platform for retailers and manufacturers. The suite of solutions is…

Centralized Data Streamlines Collaboration For Happy Family

Though it’s owned by a multinational conglomerate, Happy Family Brands still maintains the attitude — and the staffing levels — of a…

Shopperations Unveils Portal To Streamline Retail And CPG Event Collaboration

Today’s retail marketing promotions are complicated and often require massive coordination efforts among many internal departments and numerous external brand partners. To…

CollaborateCloud Ties Together Internal Communication For SMBs

Although small businesses don’t have the breadth of larger retailers, they can still have difficulty trying to manage workflow and internal communication….

90% Of Retailers And Financial Institutions Want To Collaborate On Payments

New payment platforms and tools are launching on a consistent basis. In order to drive widespread adoption of new payment options, retailers,…

JCPenney Leverages Data To Prove The Value Of Digital Marketing Campaigns

In today’s hyper-competitive business climate, retailers are tasked to develop compelling marketing and engagement campaigns that span across all communication and commerce…

NetSuite Set To Acquire Bronto For $200 Million

NetSuite is acquiring Bronto Software for approximately $200 million in cash and equity, the two companies announced today. The deal is expected…

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