Amazon

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision….

Whole Foods Announces Second Small-Format NYC Location: Hell’s Kitchen

Amazon-owned Whole Foods Market celebrated the 20th anniversary of its first New York City store by ringing the Nasdaq opening bell and…

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10th annual Prime…

5 Strategies for Addressing the Retail Talent Crunch Ahead of the Holidays

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market…

Amazon’s Latest FBA Fee is a Blow for Brands. Here’s What They Can Do.

Forecasts are always wrong — that is a foundational truth of projecting demand. It’s a game of how close you can get…

In the Fight for Mutual Survival, DTC and Retailers are Frenemies

Both DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where…

Amazon Planning China-Direct Offering to Compete with Temu, Shein

In its latest move to combat the growth of discount Chinese shopping apps Temu and Shein, Amazon is reportedly planning to add…

Amazon Sets Stage for Prime Day July 16-17 with Original Song from Megan Thee Stallion

Amazon has announced the dates of its 10th annual Prime Day event, which will take place from July 16 at 12:01 a.m….

Milestone: Amazon Eliminates 95% of Plastic Air Pillows from Shipments

Amazon announced that it has replaced plastic air pillows with paper filler across 95% of its delivery packaging in North America and…

NYC Amazon Union Workers Vote to Join Teamsters International

In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million-member International Brotherhood…

Amazon Teams with GroupM to Help Brands Leverage New Shoppable TV Channel

Amazon has teamed up with media investment company GroupM to co-develop original, shoppable content for the new Amazon Live free ad-supported TV…

Kohl’s Expands Return Services for Additional Brands and Retailers

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.