Predictive Analytics

The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward…

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML),…

AI: Hype vs. Reality

TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math…

Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions…

How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped…

Retail and Healthcare: A Relationship that Today’s Technology can Promote, Strengthen and Expand

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. By one estimate, the U.S. retail…

Are Queues Really a Good Thing?

Few signs of success are as glaringly obvious for retailers as a queue forming outside your door. For many it’s a dream…

How UrbanStems Leverages AI to Manage Peak-Season Customer Service

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less…

Data: From Ecommerce Challenge to Solution

Does this sound familiar? You have a huge amount of data in different places. Getting and managing the right information for your…

How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

When DoorDash launched in 2013, it was all about restaurant delivery. Now, in addition to dinner from the local taco joint, you…

The Importance of Using Search Data to Drive Ecommerce Success

69% of consumers go straight to the search bar when they visit an ecommerce site, and their search interactions provide merchants with…

Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store…

The Retail Innovation Conference & Expo explores the evolving customer journey and how technology enables the convergence of content, community and commerce.

Predictive Analytics

The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

AI: Hype vs. Reality

Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail and Healthcare: A Relationship that Today’s Technology can Promote, Strengthen and Expand

Are Queues Really a Good Thing?

How UrbanStems Leverages AI to Manage Peak-Season Customer Service

Data: From Ecommerce Challenge to Solution

How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

The Importance of Using Search Data to Drive Ecommerce Success

Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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