The Retail TouchPoints Network

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Blue Diamond Growers Cracks the Supply Chain ‘Nut,’ Saves $1 Million in Annual Transportation Costs

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Why Gaming Communities Represent a ‘Tremendous Opportunity’ for Brands

Extended Back-to-School Season Spotlights Need for Tactical Markdowns

Why Heroes & Villains Prioritizes Fan Experience Over Merch Sales at New York Comic-Con

Why Company Culture is the Key to Solving Retail’s Retention Problem

Executive ViewPoints

Artificial Intelligence in Retail Payments: On the Way to Enhance Every Transaction

Economic volatility and the ongoing impacts of the pandemic have challenged consumer loyalty to brands and retailers over the past few years….

Leveling Up: How Gaming is Changing the Face of Retail

The gaming industry has evolved from a niche pastime to a global powerhouse, with a projected value of more than $665.77 billion…

The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

The retail world has seen a major shift in crime since COVID-19 hit. Before the pandemic, retail crime mostly meant shoplifting —…

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate…

The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually

If you think it is costly to design accessible and inclusive websites, just think about how much inaccessibility will cost your business….

What Retailers Need to Know About Using New York’s Retail Security Tax Credit

On April 20, 2024, the New York State legislature passed its annual budget measure for fiscal year 2025, which addresses multiple priorities…

The Secret Sauce for Successful Experiential Marketing

Events combine brand storytelling, commerce and community all in one. Whether you are a business-to-business (B2B) or business-to-consumer (B2C) company, connecting with…

How Product Donations Drive Strategic Benefits for Businesses and Offer Hope to Communities in Need

When Hurricane Beryl barreled its way across the Caribbean in early July, leaving a trail of destruction, it was the earliest Category…

The Race to Displace: How Temu and Shein are Redefining Ecommerce

Amazon has dominated the ecommerce landscape for over a decade and is on track to overtake Walmart as the largest retailer in…

How AI and LLMs Are Ushering in a New Era of Conversational Commerce

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years…

5 Lessons from the Bob’s Stores Bankruptcy

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and…

The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud

In the 1985 sci-fi comedy Real Genius, we meet Lazlo Hollyfeld, a former engineering student who spends his days trying to game…

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On the Verge: Embracing Gaming Communities to Drive Commerce

The Power of Unified, All-in-One Retail Platforms to Unlock Operational Efficiency and Better Business Outcomes

Retail Giants in 2024: Walmart, Costco and Target’s Competitive Edge

Prices Top Priority Lists for 46.1% of Back-to-School Shoppers

The Retailer’s Ultimate Guide to CTV Performance Measurement

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